This article applies to:
- MailMarshal (SEG)
- MailMarshal SEG Service Provider Edition
- MailMarshal ECM/MailMarshal Exchange
- WebMarshal
- Marshal Reporting Console
- Microsoft Windows
- Microsoft SQL Server
Question:
- Will MailMarshal SEG, ECM, or WebMarshal work with a new Windows version?
- Will MailMarshal SEG, ECM, or WebMarshal work with a new Windows service pack?
- Will MailMarshal SEG, ECM, WebMarshal, or Marshal Reporting Console work with a new SQL Server service pack?
Information:
Windows versions:
LevelBlue tests each SEG, ECM, and WebMarshal release with specific Windows versions.
The product installer will notify you if you are installing the product on a Windows version that has not yet been tested (this feature is present in current supported versions).
For the latest list of tested Windows versions, see the following LevelBlue Knowledgebase articles:
- Q11358 (MailMarshal SEG, WebMarshal, Marshal Reporting Console)
- Q11588 (MailMarshal SEG Service Provider Edition)
- Q14131 (MailMarshal ECM)
LevelBlue recommends that any production installation of these products should be on a fully tested version of Windows.
SQL Server:
LevelBlue tests software with specific versions of Microsoft SQL Server. SQL commands and features can change between version releases. Use only the tested versions.
- If a minimum Service Pack is specified for SQL, be sure you have applied at least the minimum Service Pack.
Service Packs and Windows Updates:
Historically, core functionality of the products listed has rarely, if ever, been affected by Service Pack or Microsoft Update changes to Windows or SQL Server. However, LevelBlue cannot guarantee future performance.
- If product functionality is affected by Service Packs or Microsoft Updates, LevelBlue will work with customers to restore functionality. If a full resolution requires product development, it might not be available immediately.
Known Issues:
This article will be updated with information about any known issues with specific new versions of Windows.
- Windows 11: Validated for all components with current versions of SEG and WebMarshal.
- Note that LevelBlue recommends use of a server operating system for email/web processing, Array Manager, and SEG web components.
- Windows Server 2025: Tested and supported with the latest releases of SEG and WebMarshal.
- Windows Server 2022: Tested and supported with the latest releases of SEG and WebMarshal.
- Windows Server 2019: Tested and supported with the latest releases of SEG and WebMarshal.
- Windows Server 2016: Tested and supported with the latest releases of the named products.
- SQL 2017: Validated with the latest releases of SEG and WebMarshal.
- SQL 2016: Validated with the latest releases of SEG, ECM, and WebMarshal.
- SQL 2014: Validated with the latest releases of SEG, ECM, and WebMarshal.
- Marshal Reporting Console and SQL: The latest edition of SQL Server that was fully validated with MRC is SQL 2016. Basic testing has been accomplished with SQL 2022. For information about how to use this SQL version, see article Q21228.
- Supported SQL versions require MRC 2.6.
- Note that current versions of SQL Server may require a current Windows version.