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Is it possible to enable Caching Kit on the Cloud scanner?

Mariusz Cieślak — Tue, 01 Sep 2015 09:04:28 GMT

This article applies to:

All SWG versions

Question:

Is it possible to enable Caching Kit using the "config_hardware" command on the Cloud scanner?

Reply:

No, this is not possible (as per the design). On the Cloud Scanner / "SWG Remote Device" type, "config_hardware" command is disabled - see the example below:

The reason for disabling the "config_hardware" command for the Cloud scanner devices is that writing to additional volume (sdb) in the Cloud infrastructure would have to be done over the network, thus causing higher delays in processing requests on the SWG than writing to a physical drive. Drives in Cloud instances are connected over the network and the performance is lower than the performance of physical volumes. Enabling Caching Kit in such scenario doesn't provide expected performance benefits.

SWG Support Policy Aug 2013

ofer Kalef — Mon, 26 Aug 2013 03:18:54 GMT

This article applies to:

Question:

What is the Trustwave SWG support policy

Information:

See attached File

End of Life Notice: SWG7000 models based on IBM HS22 series

ofer Kalef — Sun, 10 Feb 2013 02:46:28 GMT

This article applies to:

Secure Web Gateway (SWG)

Information:

According to IBM announcement on the discontinuation of the HS22 7870, Trustwave releases this EOL notice for the following models:

SWG 7100 (NG8100-S1)
SWG 7080 (NG8080-S1)
SWG 7610 (SE 8610-S1)

This Product End of Life Notice is effective as of November 26, 2015.

Notes:

The HS22 models will be replaced by IBM HS23 models.

How to reset a SWG7000 Advanced Management Module

Rudolf Kessler — Fri, 22 Jun 2012 06:39:27 GMT

This article applies to:

SWG 7000
AMM (Advanced Management Module)

Question:

How can I reset the settings of an AMM?

Procedure:

The management module reset button is shown in the following figure.

Use a straightened paper clip or similar item to access it. The reset button has two uses:

Reset the network configuration: Press and hold the reset button for 3 seconds or less.
Reset the entire management module (including user IDs and passwords) to the factory defaults. This requires a sequence of presses and releases:
- Press and hold the reset button for 5 seconds.
- Release the button and wait 5 seconds.
- Press and hold the button for another 10 seconds.
Note that this sequence should be as precise as possible to ensure success: 5 in, 5 out, 10 in. After you do a full factory defaults reset in this way, the default user ID and password will be in effect: USERID (all caps) and PASSW0RD (a zero, not the letter O).

After the network configuration has been reset, you can access the Web interface to reconfigure it. To do this, you will need to know the management module's IP address. This can be done as follows:

The management module defaults to using DHCP. The host name will be MMxxxxxxx, where xxxxxxx is the MAC address of the management module. This number is printed below the reset button.
If no DHCP server is found, the management module uses a default IP address of 192.168.70.125 with subnet mask 255.255.255.0. The host name will be MMxxxxxxx.

Notes:

Because it is possible to reset the passwords using the reset button, you should ensure that your BladeCenter chassis is physically secure so that only authorized personnel can physically access the reset button.

Source: IBM @ http://www.redbooks.ibm.com/abstracts/tips0519.html

Caching Kit in SWG version 10.x

Rudolf Kessler — Fri, 15 Jun 2012 06:37:21 GMT

This article applies to:

SWG 10.x
Caching Kit

Question:

Do I have to do a clean re-install if a caching kit is retrofitted (as stated in the Caching Kit Tech Brief, article Q-13660)?
What is the procedure to install a Caching Kit?

Procedure:

With SWG version 10.0, a clean installation is no longer required.

Save your configuration by performing a 'Rollback Backup'. Power off the appliance (Limited shell command 'poweroff') and insert hard disk and RAM (if relevant). Then power up the appliance and login to the limited shell (SSH).

1. Run the command 'config_hardware'. It will show that the hardware is installed, but not yet configured.

2. The next step depends on appliance role:

2.1 On an All-in-one appliance, run the 'setup' command on the limited shell again. It should not be necessary to type all details again, simply confirm each step with [enter]. After setup is completed, some background processes are performed in order to update the configuration.

2.2 If a Scanning appliance (SWG x100) has been upgraded, login to the GUI, navigate to 'M86 Devices' and remove and add the scanner. Enable caching, if not done already.

related to step 2.1, after running the setup again:

Secure Web Gateway WEEE and RoHS Policy

Eric Hanson — Wed, 28 Jul 2010 13:06:00 GMT

This article applies to:

SWG appliances

Question:

What is Trustwave's WEEE and RoHS policy for Secure Web Gateway appliances?

Information:

Trustwave is committed to comply with all applicable laws and regulations, including the European Union's Waste Electrical and Electronic Equipment (WEEE) and Restriction of Hazardous Substances (RoHS) directives.

Trustwave has plans and processes in place to comply with the RoHS directive, as of July 1, 2006. Accordingly, RoHS substances have been eliminated or reduced to levels below legal limits for all Secure Web Gateway products sold in the EU, except where we must take an exemption as allowed by the EU RoHS directive.

Trustwave has plans and processes in place to comply with the WEEE directive.

Trustwave is committed to supporting European regulations on environmental compliance.

Bypass Adapter - Technical Brief

Peleg Samson — Thu, 11 Jun 2009 00:00:00 GMT

This article was previously published as:: Finjan KB 1917

PEG2BP - Dual Port Copper Gigabit Ethernet PCI Express Bypass Server

Yossi Porat — Wed, 20 May 2009 00:00:00 GMT

This article was previously published as:: Finjan KB 1890