This article applies to:

• MailMarshal (SEG) 
• Marshal IP Reputation Service

Question:

• How do I configure the Marshal IP Reputation Service in MailMarshal SMTP?
• Where can I find the credentials required to create a Marshal IP Reputation Service entry?

Procedure:

The Marshal IP Reputation Service is a DNS based Reputation Service.

The service credential is tied to your SEG/MailMarshal product key.

Product maintenance for SEG/MailMarshal is required to access to this service.

The service is automatically provisioned over the web. For the required URL access, see article Q12992.

• A new installation attempts to retrieve credentials immediately.
• If you request and install a new product key, normally the credentials will be retrieved within an hour from the time of generation of the key. You can force a check by re-entering the product key (even if the key has not changed).

Notes:

• To use this service effectively you may need to define which server addresses are looked up by using custom attributes such as SkipFirstIPs or SkipLastIPs. See the MailMarshal Advanced anti-spam whitepaper, available on the MailMarshal documentation page.
• If you change the MailMarshal product key, you must update the Marshal Reputation Service credentials to match the new key. The product attempts to retrieve the new credential automatically.