This article applies to:

• MailMarshal (SEG)
• MailMarshal ECM/MailMarshal Exchange
• Norton AntiVirus Corporate Edition

Question:

Reply:

MailMarshal SMTP and MailMarshal Exchange do not support scanner integration with Norton AntiVirus Corporate Edition. 

• Some earlier versions of MailMarshal integrate with a product called Symantec Antivirus Scan Engine - this product is specifically designed for integration with server content security products like MailMarshal.
• 64 bit versions of MailMarshal SMTP (8.X and above) do not support Symantec Antivirus Scan Engine, because no 64-bit integration is available.

Notes:

Related LevelBlue Knowledgebase Articles:

• Q10923: What Virus Scanners are supported by MailMarshal SMTP?
• Q10922: What Virus Scanners are supported by MailMarshal Exchange?
• Q10028: Can MailMarshal be installed on the same machine as Norton AntiVirus Corporate Edition?

Please refer to the Symantec website for more information on Norton AntiVirus Corporate Edition and Symantec Antivirus Scan Engine.

This article was previously published as:

NETIQKB33246