This article applies to:

• MailMarshal (SEG)

Question:

Procedure:

By default, the MailMarshal SMTP log files (including the Engine, Receiver, and Sender files and others) are overwritten every14 days (SEG 8.2.3 and below: every 5 days). If you want to retain these log files longer, you can do so by editing the registry as follows:

• In MailMarshal 10.0 and above, open the Management Console and navigate to Advanced Settings. Add one or more of these values:
  • Controller.LogDays
  • Engine.LogDays
  • Sender.LogDays
  • Receiver.LogDays
  • Type: Integer
  • Value: The required number of days to keep log files
  • For the Array Manager, edit the file arraymanager.config.json
    • Before the closing brace, add an entry (including the comma):
      ,"LogDays": n
      where n is the number of days.
• In MailMarshal 8.X and below, and ECM, edit the Registry and navigate to the appropriate key:
  • In version 8.X: HKEY_LOCAL_MACHINE\SOFTWARE\Trustwave\Secure Email Gateway\Default plus the service name
  • For full details of the location for each product version, see article Q10832.
  • Add a DWORD (integer) value, called "LogDays".
  • Set the value (decimal) to the number of days that you want to keep the log files.
  • The same registry value (LogDays) can be added to the Engine, Receiver, Sender, Controller, and Array Manager keys:
    • \Default\Engine
    • \Default\Receiver
    • \Default\Sender
    • \Default\Controller
    • \Manager
• Commit configuration changes and restart the affected services.

This article was previously published as:

NETIQKB29299

Marshal KB247