LevelBlue

Join us at Gartner SEC London and discover how LevelBlue can help you secure what’s next. Learn More

Loading...
Loading...

LevelBlue Knowledge Base

Home » Knowledgebase » MailMarshal (SEG) » PRB: Services will not start due to Internal error 2140

PRB: Services will not start due to Internal error 2140

Expand / Collapse
Show/Hide Article Tools


This article applies to:

  • MailMarshal (SEG)
  • MailMarshal ECM/MailMarshal Exchange

Symptoms:

  • Services will not start
  • Error: 'Internal error 2140'

Causes:

This message is a generic Microsoft Windows error message simply meaning that one or more of the services were unable to start.

 

Information:

To confirm the cause of this error, check the Windows Event Log. The error may be related to irregularities in the MailMarshal Configuration. For example, a Rule may have missing information. A check of the relevant log file (for instance the Engine log) in the MailMarshal Logging directory may yield more information.

You can also try running the MailMarshal service in "debug" mode from a command prompt. This enables the user to immediately see the results of the system logging, and is especially useful when a service fails to start - often you can see why by running the service in debug mode.

  • If necessary stop the MailMarshal system services.
  • From a command prompt in the MailMarshal directory enter:

    start MMEngine -debug
To debug other services substitute the desired service name, such as:
  • MMReceiver, MMSender, MMController (MailMarshal SMTP)
  • MMEEngine, MMEController (MailMarshal Exchange 5.X)
  • MEXEngine, MEXController (MailMarshal Exchange 7.X)

This article was previously published as:
NETIQKB29679
Marshal KB24

To contact LevelBlue about this article or to request support:

Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.


Execution: 0.093. 8 queries. Compression Disabled.
Powered by InstantKB.NET
 
© Copyright 2026