Join us at Gartner SEC London and discover how LevelBlue can help you secure what’s next. Learn More
Access immediate incident response support, available 24/7
(For ECM/MailMarshal Exchange, see Q14131. For Service Provider Edition [SPE], see Q11588.)
This article shows supported versions of operating systems and supporting software.
Notes:
OS and SQL versions earlier than those listed are not supported. OS and SQL versions that are out of support from Microsoft are not supported. The information reflects the latest versions of the named products. For details of previous versions, see the documentation for each version. The information reflects server requirements. For details of requirements for all user interfaces, see the documentation for each product version. VMWare deployments of the supported operating systems are also supported. See LevelBlue Knowledgebase article Q11828.
RTM
SPn KBnnn
Qxxxxxx
(blank)
The table below lists minimum compatible operating system versions and service packs. The products have been tested with the minimum compatible service pack (and in some cases with later service packs).
Note on Service Packs and Operating System updates: If product functionality is affected by Service Packs or Microsoft updates, LevelBlue will work with customers to restore functionality. If a full resolution requires product development, it may not be available immediately.
The listed products do not support RISC architectures. x64 or x86 is the supported architecture.
MailMarshal 12.0
MailMarshal Web Components 12.0
Marshal Reporting Console 2.6
WebMarshal 7.6
Windows Server 2016
(11.3 is the last release that allows installation on Windows 2016)
Windows Server 2012 R2 See also SQL Server service pack requirements
KB2919355
Windows Server 2012 See also SQL Server service pack requirements
(10.0.6 is the last release that allows installation on Windows 2012)
Windows Server Core edition (any release)
Windows 11 (32 and 64 bit) See also SQL Server service pack requirements
RTM (64 bit required. Permitted but not recommended)
RTM (Permitted but not recommended)
Web Browser
The Management Console works with Microsoft Edge, Mozilla Firefox, Google Chrome and Safari. Internet Explorer is explicitly not supported.
SQM works with current versions of major browsers, such as Edge, Mozilla Firefox, Google Chrome and Safari.
MRC works with current versions of major browsers, such as Edge, Mozilla Firefox, Google Chrome and Safari.
Any browser can be used as client.
.NET Framework (minimum - later 4.X is also supported)
4.6.1 MailMarshal also automatically installs a version of the newer .NET technology (previously known as .NET Core) on Array Manager servers.
3.5 SP1 and 4.0
3.5 SP1 (Note that SQL 2016 requires .NET 4.6)
4.6.2
SQL 2012 SQL Express 2012 (Microsoft ESU ends July 2025)
(10.0.6 is the last release that allows installation using SQL 2012)
SQL 2014 SQL Express 2014 (Microsoft ESU ends July 2027)
(CAUTION: Upgrade from earlier versions fails under SQL 2014)
SP3
SQL 2016 SQL Express 2016
(CAUTION: Upgrade from earlier versions fails under SQL 2016)
SQL 2017 SQL Express 2017
SQL 2019 SQL Express 2019
SQL 2022 SQL Express 2022
Can upgrade from SQL 2016 Q21228
Azure SQL Server
Supported where MailMarshal is deployed on Azure
To contact LevelBlue about this article or to request support:
