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FAQ: Why am I receiving spoofed mail addressed from recipients within my domain?

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This article applies to:

  • MailMarshal (SEG)

Question:

  • Why am I receiving spoofed mail addressed from recipients within my domain?

Causes:

  • The likely reason is that a domain wildcard for the domain or individual addresses have been included in a User Group used to bypass rule processing, and due to the sequence of the rules, MailMarshal is skipping the Anti Spam and Spoofing rules.   

Resolution:

  1. Review your bypass or allow lists carefully. In most cases you should not include addresses from your own domain in an allow list for incoming messages.
  2. Adjust the rules so that allow lists are applied appropriately.

Notes:

For more information see the following LevelBlue Knowledgebase article:

Q10208: How do I allow legitimately spoofed email and block all other spoofed email?

 


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