This article applies to:

• WebMarshal 6.X and 7.X

Symptom:

• NDS users are unable to browse through WebMarshal when using Microsoft Windows authentication (NTLM) and basic authentication on the same port.

Information:

When authenticating, NTLM authentication is checked before basic authentication. If both types are configured on the same port, the NDS (basic) credential is never presented.

Resolution:

1. Ensure that Basic and NTLM authentication are configured on separate ports in WebMarshal.
   • To check or change this setting, see Global Settings > Ports and Authentication (in earlier versions, Server and Array Properties > Proxy Settings).
• For detailed instructions, see Help for your specific version of WebMarshal
2. Ensure that the browser of NDS users is configured to access WebMarshal on the Basic authentication port.