LevelBlue Knowledge Base

KB Home Search Latest Additions Most Popular

Knowledgebase

Home » Knowledgebase » INFO: Dashboard Does Not Show Any Data - Internal

INFO: Dashboard Does Not Show Any Data - Internal

Show/Hide Article Tools

Description
Dashboard in version 9.0 does not show data or devices

Symptoms
Dashboard in version 9.0 does not show data or devices

Cause
In version 9.0 the SNMP community needs to be "finjan" in order make the dashboard able to retrieve data.

Solution

Navigate to Administration > Alerts > SNMP
Under the tab "SNMP version" make sure that the SNMP community is "finjan".

This limitation is resolved in versions higher than 9.0.

Software Version
9.0

This article applies to:: NG 1000; NG 5000; NG 6000; NG 8000

This article was previously published as:
Finjan KB 1846

To contact LevelBlue about this article or to request support:

Create a case through the Fusion portal (U.S. Government customers, use the TGS Fusion portal).

Call us on a local phone number.

Rate this Article:

Tags:
9.0, NG 1000, NG 5000, NG 6000, NG 8000

Add Your Comments

Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.

Execution: 0.066. 8 queries. Compression Disabled.