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HOWTO: Setting Debug mode for Connector Agent

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This article applies to:

  • MailMarshal SPE
  • Connector Agent
    • Note: This procedure requires Connector Agent release 7.1.1.5205 or above

Question:

  • How can I set debug mode for Connector Agent?
  • How can I set logging level to debug for Connector Agent?

Procedure:

DO NOT use the command line flag -debug for the Connector Agent service.

To enable debug logging, on the server where Connector Agent is installed:

  1. Stop the Connector Agent service and close the Connector Agent user interface (Agent Configurator).
  2. Set the following Registry keys:
    • For the Connector Agent service
      • 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Marshal\SPEConnectorAgent
      • 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Marshal\SPEConnectorAgent
      • Create a DWORD value Debug
      • Set value data to 1
    • For the Agent Configurator (user interface) - Note that this value is entered in HKEY_CURRENT_USER and the same registry location for 32 or 64 bit systems.
      • HKEY_CURRENT_USER\SOFTWARE\Marshal\SPEConnectorAgent
      • Create a DWORD value Debug
      • Set value data to 1
  3. Start the service and/or the Agent Configurator.

To revert to normal logging, delete the registry values (or set them to 0) and restart the service and/or Agent Configurator.

Notes:

In earlier releases of Connector Agent, debug logging is not available.


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