This article applies to:

• MailMarshal (SEG)
• Importing a configuration

Symptoms:

• Attempting to import a configuration from backup
• Array Manager log shows entries similar to the following:
  GroupManager import: error reading configuration XML. Inconsistent connector guid change
  ImportConfig failed. Error - Unable to retrieve user group data.

Causes:

• A MailMarshal Connector is specified in the configuration being imported.
• An identically named Connector already exists on the target system.

Resolution:

Delete or rename the Connector on the target system, commit configuration, and then retry the import.