This article applies to:

• MailMarshal (SEG) 8.X and below
• MailMarshal ECM/MailMarshal Exchange
• Admin Web Console 
  • This article does not apply to the MailMarshal (SEG) 10.0 and above Management Console

Symptoms:

• Some controls on the Web Admin Console (such as the tabs on the message viewer) do not work 

Causes:

• The Web Admin Console is fully supported only with Internet Explorer
• Recent versions of Internet Explorer require Compatibility View for this site

Resolution:

To ensure full functionality of the Web Admin Console:

• Use Internet Explorer
• If controls do not work, set the Admin Console site to Compatibility View and then refresh the page.