This article applies to:

• MailMarshal SMTP
• DKIM signing issues
• Configuration "out of date" issues

Symptoms:

• DKIM signature failing when a key is correctly configured
  • Controller log entry: DKIM: Exception when importing the key
• Console shows node configuration "out of date" but configuration changes are applied
  • Controller log entry: Event - Configuration retrieved and loaded successfully, but could not notify Array Manager.

Causes:

• Both of the symptoms can be caused by authentication issues between the node and the Array Manager.

Resolution:

A method is available for the nodes to provide authentication credentials when contacting the Array Manager. 

Please contact Technical Support to confirm the issue and get details of the required configuration. Quote this Knowledgebase article number and request information from the related internal article.