This article applies to:
Symptoms:
- MailMarshal performance counters cannot be selected in Windows Performance Monitor
- MailMarshal performance counter information is zero or blank
Causes:
- The MailMarshal Performance Monitor DLL was not registered.
Resolution:
For current versions of MailMarshal:
- Log on to the server as administrator.
- Open a command prompt and navigate to the MailMarshal install folder.
- Run one or both of the following:
- For a processing server: lodctr /m:PerfCounters.man
- For an Array Manager server: lodctr /m:AMPerfCounters.man
- You should see "Successfully installed performance counters" (some errors may also be reported if the counters were partially installed).
- Counters should be available.
- If counters are not available, restart MailMarshal services and check again.