This article applies to:

• Bitdefender for Marshal
• McAfee for Marshal
• Sophos for Marshal
• Marshal Reporting Console

Question:

• What versions of Anti-Virus for Marshal plug-ins are currently supported by LevelBlue Technical Support?
• What versions of Marshal Reporting Console are currently supported by LevelBlue Technical Support?

Information:

The following tables show the currently supported versions, planned dates of termination of support, and support end dates for discontinued versions.

Note: In this article "supported" refers to full product support as defined in LevelBlue support policy for the Marshal Product Line.

• For "discontinued" versions, LevelBlue can often provide advice to help customers resolve issues. However, LevelBlue may recommend upgrade to a later version of the software.
• If a reported problem requires remedial development work, LevelBlue will usually provide a fix only for the latest product version.
• Upgrades to the current versions of these products are always free of charge to customers with a current maintenance contract.

All versions earlier than those listed are discontinued.

Bitdefender for Marshal

Notes: 

• The URL for Bitdefender signature updates changed as of March, 2022. Only version 1.2.0 can access the new update URL.

Software Version	Release Date	Support Status	Discontinued Date
1.2.0.1680 (64 bit only)	August 3, 2021	Active
1.1.2.1623 (64 bit only)	August 22, 2019	Discontinued	March 20, 2022
1.1.1.1564	November 9, 2017	Discontinued	March 20, 2022

McAfee for Marshal

Software Version	Release Date	Support Status	Discontinued Date
6.1.2.1564	November 9, 2017	Active

Note: New McAfee Engine updates will not be provided for 32 bit versions. Customers MUST use a 64 bit version of MailMarshal or WebMarshal to receive the latest Engine versions that have continuing support from McAfee.

Sophos for Marshal

Software Version	Release Date	Support Status	Discontinued Date
1.2.0.1769 (64 bit only)	November 2, 2026	Active
1.1.5.1710 (64 bit only)	March 15, 2022	Active
1.1.4.1679 (64 bit only)	August 3, 2021	Discontinued	September 1, 2022
1.1.3.1637 (64 bit only)	November 3, 2020	Discontinued	September 1, 2022
1.1.2.1564	November 9, 2017	Discontinued	March 22, 2022

Marshal Reporting Console

(previously known as MailMarshal Reporting Console)

Software Version	Release Date	Support Status	Discontinued Date
2.6.0.1469	September 13, 2018	Active
2.5.4.1263	December 5, 2013	Discontinued	September 1, 2022

Note:

Kaspersky for Marshal, Counterspy for Marshal and PestPatrol for Marshal have been discontinued. Signature updates for these scanners are no longer available.