This article applies to:
- Security Reporting Center 2.1
Symptoms:
- Error: 'CAT_ERROR_LICENSED_EXPIRED' is presented when running reports.
- Unable to see URL Categorization chapters in report.
Causes:
Unable to access listsrv.surfcontrol.com to validate the SurfControl license.Information:
To resolve this issue you will need to configure Security Reporting Center with the correct proxy server settings. To add your proxy server settings please follow these steps.
1. Click Administration > Options.
3. Click Access to Internet.
4. Check Connect through a proxy server
5. Enter the http address of the proxy server.
6. Enter the port number.
7. Provide your username and password if your proxy server requires authentication.
8. Click Save.
Now that you have access through the proxy server you should be able to successfully run a report.
Notes:
Only Basic and NTLM authentication is supported when connecting through a proxy server.- This article was previously published as:
- NETIQKB40330
