This article applies to:

• Security Reporting Center 2.X
• WebTrends Firewall Suite 4.X

Symptoms:

• Error: 'Incompatible version of the RPC stub when running install shield.'
• Error: '0x80070725 Incompatible version of the RPC stub'.

Causes:

This is an error generated by Microsoft InstallShield. It is caused when a previously installed application has replaced certain shared system files.

Information:

Please see the following article in Microsoft's online knowledge base to obtain a fix to the error.

http://support.microsoft.com/?kbid=321915

This article was previously published as:

NETIQKB16599