This article applies to:

• Security Reporting Center 2.0
• Security Reporting Center 2.1
• Firewall Suite 4.x

Symptoms:

• Error results when analyzing Netscreen log files.
• Error: 'WebTrends could not generate the report.'
• Error: 'The log file contains no records from firewalls you are licensed for.'
• Error: 'The log file contains no data.'
• Error: 'The log file contains no valid log file records.'

Causes:

set syslog webtrends enable

This configuration enables the WebTrends Enhanced Log File (WELF) format, which will produce WELF formatted log files for the firewall appliance logs, rather the Netscreen proprietary format. The WELF format is required to generate reports.

Information:

https://support.levelblue.com/Firewall-Suite/Documentation.asp

This article was previously published as:

NETIQKB14242