This article applies to:

• Firewall Suite 4.X
• Windows NT 4.0

Symptoms:

• Error: SNMP agent failed to start because wtagent.dll is missing or unconfigured.
• SNMP agent failed to start.

Changes Made:

Causes:

Information:

1. First, verify that the SNMP service is installed.
   • To do this, right click Network Neighborhood and choose Properties.
   • You will see a Services tab (this is not the same services from control panel).
   • Verify that SNMP is listed. If not, you will need to choose Add and install it.

2. Once you have verified that SNMP is installed, re-install the Windows NT Service Pack that was currently installed. Even if SNMP was installed, you must re-install the service pack. 

When you see the SNMP agent failed to start because wtagent.dll is missing or unconfigured error, it is almost always because of the above reasons.

This article was previously published as:

NETIQKB1350