This article applies to:

• Firewall Suite 4.X

Question:

Symptoms:

• Unable to e-mail reports or alerts.

Procedure:

It is possible to send Web Traffic Analysis reports to various users through e-mail. It is also possible to receive e-mail alerts through the Alerting and Monitoring cartridge.

For these e-mails to be sent, e-mail options must be configured to use either SMTP or MAPI.

To configure the e-mail options:

1. Click the Options link from the Main Console.

   
   

2. Once the Options dialog window populates, click the Main option located in the top left corner menu, and then select e-Mail.

   

3. Select the radio button to use either SMTP or MAPI. If you are uncertain which option to select, please consult with the mail administrator at your organization.

   • If your company has an SMTP server, specify the mail server, the address from which e-mails should be sent, and an e-mail address that will be used if someone tries to reply to an e-mail sent from Firewall Suite.

   • If your company has a MAPI server, enter the MAPI profile and the profile password.

   • You may also specify the text that should be displayed in the Subject field of the e-mail.

   • After all fields have been completed click the OK button.

This article was previously published as:

NETIQKB967