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PRB: Unable to analyze firewall log files obtained by Kiwi syslog.

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This article applies to:

  • Security Reporting Center 2.x
  • Firewall Suite 4.1x
  • Kiwi Syslog

Symptoms:

  • Unable to analyze firewall log files obtained by Kiwi syslog.
  • Error: "[filename] either contains no data or does not contain valid log file data."

Information:

To analyze Kiwi syslog log files successfully, you must configure Kiwi to log in "WebTrends format".  To do this please follow the instructions below:

  1. Launch Kiwi.

  2. Click File | Properties | Rules | Default | Action | Log to File.

  3. In the log file format drop-down box, select WebTrends format.

  4. Click Apply.

  5. Click OK.

This article was previously published as:
NETIQKB35473

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