This article applies to:

• Security Reporting Center 2.1
• Microsoft Windows 2003

Symptoms:

• Unable to install Security Reporting Center on Microsoft Windows 2003.
• Error: 'Setup Failed.'

Causes:

Information:

In order for Security Reporting Center to run on Microsoft Windows 2003, ensure Terminal Server is not installed.  To uninstall Terminal Server please follow the steps below:

1. Click Start | Settings | Control Panel | Add/Remove Programs.

2. Click the Add/Remove Windows Components button.

3. Uncheck the box next to Terminal Server.

4. Click Next until you finish the uninstall.

5. Reboot the machine after this process has been completed.  After the reboot you should be able to complete the installation of Security Reporting Center.

Notes:

This article was previously published as:

NETIQKB39900