This article applies to:

• Marshal EndPoint Security

Question:

• What is required to control access through Palm OS devices?

Information:

Blocking Palm OS-based devices does not prevent a memory device mounted on the Palm device from being accessed.

Also, if the Palm device has WiFi, Bluetooth or Infra-Red capability, it may be able to connect using these methods.

• To control access to a Palm OS device you must configure both the Palm and Other Plug And Play Storage Device Classes in the EndPoint Security policy. This will control the ability to Hotsync with Palm devices, and also any attached storage such as Secure Digital, Sony Memory Stick or Compact Flash cards.
• It is also necessary to disable the WiFi, Bluetooth and Infra-Red capabilities of a computer to prevent access by Palm OS devices over these connection methods.

Therefore, in summary, to completely block a Palm OS-based device, deny access to the following Device Classes:

• Palm
• Other Plug And Play
• Infra-Red
• WiFi
• Bluetooth

Note:

Because of the variety of devices and access methods, you should test and confirm to your satisfaction that the appropriate classes are set correctly for the devices that might be used on your network.