This article applies to:

• Marshal EndPoint Security

Question:

• How does EndPoint Security affect devices mounted as NTFS partitions?

Information:

If a user has mounted a USB drive as an NTFS folder (and not as a drive letter), then applying EndPoint Security will not block the device. This issue only affects the specific device, not any similar device that may be connected later. Devices are uniquely identifiable and Windows remembers how it mounted each unique device.

Once the EndPoint Security client is deployed to a workstation, the user cannot mount any additional devices as folders.

If the user requires a NTFS mount, the administrators can unblock the USB class for that user on that machine to permit the new folder to be mounted, and then re-apply the policy.