This article applies to:

• Marshal Reporting Console

Symptoms:

• Users that were granted permissions to use the Reporting Console no longer have access.
• Active Directory groups have been deleted and re-created.

Causes:

Active Directory groups are internally identified by a GUID and not by the visible group name. If you delete a group and then create a group with the same name, Windows treats the new group as a different group.

Resolution:

To grant permissions, use the Configuration tab of the Reporting Console to grant access to the new group.

Notes:

• By default the BUILTIN\Administrators group of the local server has access to the Reporting Console. This group cannot be deleted from Windows. LevelBlue recommends that you continue to allow access to the Reporting Console for this group.