This article applies to:

• R3000

Question:

Running authenticat.exe in debug mode using a log file.

Reply

When running into problems with 8e6 Authenticator (authenticat.exe), it is possible to run the application in a "debugging" mode as a troubleshooting tool. Problems can include the following:

• Not being able to initially authenticate.
• The application fails to start properly.
• The application kills itself after a short period of time.

While in debug mode, authenticat.exe will generate a log entry for various steps of operation. To run authenticat.exe in debug mode using a log file, use the following command:

start authenticat.exe RA[VIP] LE[0] LD[4] LF[c:\]

• VIP should be replaced with the virtual IP address used for authentication
• LE[0] specifies that the debug log will be written to a log file.
• The LF parameter contains the location where the log file is saved. Make sure the local user has write permissions for the path specified.
• The LD parameter indicates the level of logging detail in which 4 is the highest and 0 will only report errors.

This article was previously published as:

8e6 KB 276557