This article applies to:

• R3000

Question:

R3000 is not seeing my VLAN traffic

Reply

 Try enabling “VLAN Detection” in System -> Control -> Filter.  This allows the R3000 to identify VLAN-tagged traffic.

Depending on the switch/network, packets sent to the R3000 may be VLAN tagged/encapsulated. By default the R3000 can't read packets that are VLAN tagged and as a result, won't be able to analyze the information in the packet (URLs, application traffic, etc…). Enable VLAN Detection to see if that helps (SYSTEM > Control > Filter: VLAN Detection).

NOTE:  Many networks Utilize VLANs. Just because a network utilizes VLANs does not mean the packets will be VLAN tagged when the R3000s receives them. So, unless this actually solves the problem, it should be left disabled.

This article was previously published as:

8e6 KB 276582