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FAQ: On the Watchdog Status Screen, Passed Sites status is "Red". How do I fix this?

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This article applies to:

  • Watchdog

Question:

On the Watchdog Status Screen, Passed Sites status is “Red”. How do I fix this?

Reply:

This is not an indication of a problem, but rather an indication of a feature in your Enterprise Reporter that can be used to display all uncategorized sites. This feature is disabled by default. To enable this feature, please login to your Enterprise Reporter Webclient on port 8080 or 8443 for SSL. Once you are logged in: * Go to Settings à Default Options * Un-check "Hide Uncategorized Category" option. * Click “Apply” button to apply the settings. It may take up to 24 hours before Watchdog “Passed Sites” status turns green as it requires certain processes to run in the Enterprise Reporter to update specific configuration files from where Watchdog accesses its information.

This article was previously published as:
8e6 KB 276861

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