This article applies to:

• R3000

Question:

When I tried to send an alert message (System->Alert->SMTP Server Settings) from the filter I get the error message indicated below:

"An error occurred while delivering this message. Please try a different email address/check the SMTP server settings”

Reply

You need to make sure your internal email server allows the R3000 to relay mail. The SMTP settings in the R3000 are relatively simple:

• "SMTP server" is the server it connects to
• the HELO name it uses is the R3000 Hostname
• the MAIL FROM is whatever you configured in the Alert Settings

This article was previously published as:

8e6 KB 293922