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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Enterprise Reporter » FAQ: How come my ER can't get software updates?

FAQ: How come my ER can't get software updates?

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This article applies to:

  • ER SL or HL models v 5.0.00 or above

Question:

  • How come my ER can't get software updates?

Reply:

Your ER may have shipped with FTP updates enabled. That's incorrect becase all our products now only use HTTPS to receive updates. Please contact Tech Support to fix the problem.

Notes:

 

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