This article applies to:

• Marshal Reporting Console 

Question:

• How can I resolve errors during installation of Marshal Reporting Console?

Procedure:

To help with troubleshooting MRC installation, check the following items:

1. Open the Reporting Services Configuration Manager, and ensure that the service is started and required items are configured
• In Reporting Services Manager 2005, configured items display a green check. In Reporting Services 2008, you must verify each item.
• Note: If the reporting service configuration does not have checks against all options specified MRC installation will attempt to configure them.  However, you should verify that this was successful.
  
2. From Reporting Services Configuration, find the web service (report manager) URL. Open the URL in a web browser.
• The SQL Server Reporting Services Home page should display. If not, the error displayed will identify the source of the problem.
3. Browse to the Reports folder website. You should see the Marshal folder and reports which are created during MRC installation.
4. Re-run the MRC Configuration wizard. Note any errors.
5. Check for errors in the application event log
   

Notes:

See also the following Knowledge Base articles:

• Q12205 - Problem connecting to Report Server
• Q12893 - Cannot complete Configuration Wizard