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FAQ: R3000 admin GUI account locked

I’m receiving the following error when attempting to login to the R3000:

This account has been locked. There was maximum number of unsuccessful logon attempts.

There are a couple of options:

1. Another Admin can login and unlock the locked account. System> Secure Logon> Logon Management and unlock the account.

2. The admin can use the console "menu" to reset the admin account (this resets the user/pass to default.)

To contact LevelBlue about this article or to request support:

Create a case through the Fusion portal (U.S. Government customers, use the TGS Fusion portal).
Call us on a local phone number.

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account, GUI, locked

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