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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » GUI » INFO: Status Page is not displayed

INFO: Status Page is not displayed

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  • Description
    The status page is not being displayed even though it is enabled in the Settings -> Miscellaneous -> Status Page


  • Symptoms
    When trying to download files larger than the status page threshold, the status page is not displayed.

  • Cause
    The reason is that the "Trickling" feature is disabled. These features work together: the status page is using trickling mechanism in order to update the downloading and scanning processes.

  • Solution
    Enable the "Trickling" feature: Go to Settings -> Devices -> Scanning Server -> HTTP -> Enable Trickling



  • Software Version
    8.3.x
    8.4.x

      • This article applies to:
      NG 1000
      NG 5000
      NG 8000
      This article was previously published as:
      Finjan KB 1150

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