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INFO: Status Page is not displayed

Description
The status page is not being displayed even though it is enabled in the Settings -> Miscellaneous -> Status Page

Symptoms
When trying to download files larger than the status page threshold, the status page is not displayed.

Cause
The reason is that the "Trickling" feature is disabled. These features work together: the status page is using trickling mechanism in order to update the downloading and scanning processes.

Solution
Enable the "Trickling" feature: Go to Settings -> Devices -> Scanning Server -> HTTP -> Enable Trickling

Software Version
8.3.x
8.4.x

This article applies to:: NG 1000; NG 5000; NG 8000

This article was previously published as:
Finjan KB 1150

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Tags:
8.3.5, 8.4.0, 8.4.3, NG 1000, NG 5000, NG 8000

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