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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » Security Policies » INFO: Creating a custom message for Coaching in 8.4.3

INFO: Creating a custom message for Coaching in 8.4.3

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  • Description
    The option to choose a custom defined message for the Coach action in a rule is disabled.

  • Symptoms
    In 8.4.3, it is no longer optional to choose a configured message as a reason in a coach action rule.

    (The reason field is grayed out when you choose Coach as a user response action):



  • Cause
    As the Coaching action is only related to the URL policy being violated, it was decided that having more than one type of coaching messages is irrelevant.

  • Solution
    After defining a custom message for the Coaching action - it will automatically become the default one and will be shown in every Coaching rule.

  • Software Version
    8.4.3

    • This article applies to:
    NG 1000
    NG 5000
    NG 8000
    This article was previously published as:
    Finjan KB 1476

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