LevelBlue Knowledge Base

KB Home Search Latest Additions Most Popular

Knowledgebase

Home » Knowledgebase » Legacy Products » Secure Web Gateway » Installations » INFO: Some static routes are not being processed

INFO: Some static routes are not being processed

Show/Hide Article Tools

Description
Setup Console stops processing static routes at illegal route entries.

Symptoms
Only part of the configured static routes are active.

Cause
Static routes configured in the Setup Console are added one by one to the OS.
When there is an error in the configured routes, for example a typo or a mismatch between network ID and netmask, the GUI will stop parsing further routes.
If you have multiple static routes then only the routes listed above the faulty ones are activated.

Solution
Make sure you don't have any typos or other errors (network_id / netmask mismatch) in the configured routes.
To simplify the debugging, add each route one by one and watch each route getting activated. You will find the error when an added route doesn't become active.

Software Version

8.4.0
8.4.3
8.5.0

This article applies to:: NG 1000; NG 5000; NG 6000; NG 8000

This article was previously published as:
Finjan KB 1548

To contact LevelBlue about this article or to request support:

Create a case through the Fusion portal (U.S. Government customers, use the TGS Fusion portal).

Call us on a local phone number.

Rate this Article:

Tags:
8.3.5, 8.4.0, 8.4.3, 8.5.0, NG 1000, NG 5000, NG 6000, NG 8000

Add Your Comments

Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.

Execution: 0.051. 8 queries. Compression Disabled.