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INFO: Internal Server Error while Working with an Authentication Device

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Description
An Authentication Device is used to authenticate users against an Authentication Server. When using a distributed setup including an Authentication Device, sometimes errors are received.

Symptoms
When an authentication redirect is requested via the same proxy that required the authentication you will receive the following error message:

Cause
The proxy client will not forward the Authentication Request to the Authentication Device since this authentication redirect is not authenticated either.

Solution
Make sure that the client or an intermediate proxy will forward the authentication redirect to the authentication device directly. This authentication redirects should not be forwarded via the same Finjan Proxy that required the authentication and issued the redirect itself.

Software Version
8.5.0

This article applies to:: NG 1000; NG 5000; NG 6000; NG 8000

This article was previously published as:
Finjan KB 1582

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Tags:
8.5.0, NG 1000, NG 5000, NG 6000, NG 8000

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