LevelBlue Knowledge Base

KB Home Search Latest Additions Most Popular

FIX: Cannot get login prompt after Java update

After upgrading Java on your workstation, the username/password prompt no longer appears when you try to log into the R3000's admin GUI.

Open the Control Panel on your PC

Click on the "Java" icon

Select the "Advanced" tab

Go to:

Security > Mixed Code (sandbox vs. trusted) security verification

select the "Enable - hide warning and run with protections" option

Click "Apply" and then "OK"

Close any browser windows that are open

To contact LevelBlue about this article or to request support:

Create a case through the Fusion portal (U.S. Government customers, use the TGS Fusion portal).
Call us on a local phone number.

Rate this Article:

Tags:

Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.

Execution: 0.060. 8 queries. Compression Disabled.