Skip to main content

Join us at Gartner SEC London and discover how LevelBlue can help you secure what’s next. Learn More

Loading...
Loading...

FIX: old NIC requires LAN settings to be saved twice

Expand / Collapse


This article applies to:

  • SR and WFR
  • SR 2.0 and WFR 4.0

Symptoms:

  • When saving network settings in the user interface or in the LCD panel on an SR, WFR (software versions 2.0), or Web Filter (4.0), LAN IP addresses are not saved in the backend even after the appliance is rebooted. Settings must be saved twice in order for the backend to accept them.

 

Causes:

The .old NIC file is saved by the server and is read by the server even after a new NIC file is created. As a result, both the old and new IP addresses are applied to the network interface until the configuration is saved a second time.
Affected software versions:
SR 2.0, Web Filter 4.0, WFR 2.0

 

Resolution:


 

Short Term:

When changing the IP address in the user interface of these applications, instead of rebooting after the first save, save the entries again, and then reboot the server.

Long Term:

Fixes will be made in the software and LCD panel scripts so that the behavior of the save/apply function works as expected.


To contact LevelBlue about this article or to request support:


Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster
.