Skip to main content

SentinelOne Names LevelBlue Global Delivery Partner for Wayfinder Services. Learn More

Loading...
Loading...

PRB: Authenticator does not run under Windows 7/Vista

Expand / Collapse


This article applies to:

  • R3000 
  • WF/WFR 

Symptoms:

  • When running the Authenticator (authenticat.exe) in a Windows 7 or Vista environment (either 32 or 64 bit), the authenticator does not stay running properly.

Resolution:

In most cases, problems with executing the Authenticator in these environments can be resolved by making sure that the authenticat.exe file is set to run with Windows XP compatibility enabled, as well as enabling Run as Administrator.


To contact LevelBlue about this article or to request support:


Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster
.