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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Security Reporter » PRB: Web Browser Issues Affecting SR 3.5

PRB: Web Browser Issues Affecting SR 3.5

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This article applies to:

  • Security Reporter 3.5
  • Mozilla Firefox

Symptoms:

  • After upgrading to SR 3.5, you see an old version of some pages, even after requesting a forced refresh.
  • The SR landing page appears as a blank page (all white).

Resolution:

To resolve the first issue, clear the local cache.

  • In Firefox, navigate to Options  > Advanced. Under Cached Web Content, click Clear Now.

To resolve the second issue, simply click within the page and the SR login page will display.

To contact LevelBlue about this article or to request support:

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